How to Innovate Your Customer Service to be Ahead of Competition
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How to Use Customer Reviews to Build Your Brand in 2024

Even the most well-established brands can be made or broken by the power of customer feedback. Negative reviews can turn off potential customers and harm a brand’s reputation, while positive ones increase credibility and trust. Reviews provide users the power to reshape perceptions, offer helpful criticism, and affect others’ opinions. Factors Affecting Online Reviews Service/Product…