How to Use DoorLoop to Manage Property in Kenya

DoorLoop is a comprehensive property management solution designed to streamline your operations and enhance your productivity. Whether you manage a handful of properties or a large portfolio, this amazing app offers a suite of features that can simplify your tasks and improve your efficiency. In this blog, we’ll explore how to get started with DoorLoop, highlighting its key features and how they can benefit your property management business.

Property management is a multifaceted task that requires attention to detail, effective communication, and efficient processes. As a property manager, you are responsible for everything from tenant communications to maintenance requests, lease management, and financial reporting. Juggling these responsibilities can be overwhelming without the right tools. This is where property management software like DoorLoop comes in.

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Why Choose DoorLoop?

How to Use DoorLoop Effectively in Kenya

Before diving into the details of getting started with DoorLoop, it’s essential to understand why this software stands out in the crowded field of property management solutions. Here are a few reasons why DoorLoop is a popular choice among property managers:

User-Friendly Interface

DoorLoop is designed with simplicity in mind. Its intuitive interface makes it easy for users to navigate and perform tasks without a steep learning curve.

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Comprehensive Features

From tenant screening to lease management, rent collection, maintenance tracking, and financial reporting, DoorLoop offers all the tools you need in one platform.

Automation Capabilities

Automation is at the heart of DoorLoop’s design. It helps you automate repetitive tasks, reducing manual work and minimizing errors.


Whether you manage a few units or thousands, the app can scale with your business, providing the flexibility to grow.

Customer Support

DoorLoop offers excellent customer support, ensuring you get the help you need when you need it.

How to Get Started

Step 1: Sign Up and Setup Your Account

The first step to getting started with DoorLoop is to sign up for an account. Visit the DoorLoop website and click on the “Sign Up” button. You will be prompted to enter your details, including your name, email address, and password. Once you have completed the registration process, you will receive a confirmation email. Click on the link in the email to verify your account and log in for the first time.

Step 2: Configure Your Profile and Settings

How to Use DoorLoop Effectively in Kenya

After logging in, the next step is to configure your profile and settings. This includes adding your company information, logo, and contact details. Navigate to the settings menu, where you can customize various aspects of the software to match your business needs.

Key settings to configure include:

  • Property Settings: Add details about the properties you manage, including addresses, unit types, and other relevant information.
  • Tenant Settings: Set up tenant profiles, including personal details, lease terms, and contact information.
  • Financial Settings: Configure your financial settings, including bank accounts for rent collection, payment methods, and accounting preferences.
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Step 3: Add Properties and Units

With your profile and settings configured, it’s time to add your properties and units to DoorLoop. This step involves entering detailed information about each property, including the number of units, unit types, and rent amounts.

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To add a property:

  • Navigate to the “Properties” section.
  • Click on “Add Property” and enter the necessary details.
  • Repeat the process for each property you manage.

Step 4: Invite and Manage Tenants

Once your properties and units are set up, the next step is to invite and manage your tenants. DoorLoop allows you to create tenant profiles, track lease agreements, and communicate with tenants through the platform.

To add a tenant:

  • Go to the “Tenants” section.
  • Click on “Add Tenant” and enter their details.
  • Send an invitation to the tenant to join the platform, where they can access their lease information, make payments, and submit maintenance requests.

Step 5: Set Up Rent Collection and Payment Processing

Rent collection is one of the most critical aspects of property management, and DoorLoop simplifies this process with its integrated payment processing features. You can set up automatic rent reminders, late fee policies, and online payment options.

To set up rent collection:

  • Navigate to the “Financials” section.
  • Link your bank account for rent deposits.
  • Configure rent collection settings, including due dates, grace periods, and payment methods.

Step 6: Track Maintenance Requests and Work Orders

DoorLoop makes it easy to manage maintenance requests and work orders. Tenants can submit maintenance requests through their portal, and you can track the status of each request from start to finish.

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To manage maintenance requests:

  • Go to the “Maintenance” section.
  • View incoming requests and assign them to your maintenance team or preferred vendors.
  • Track the progress and update the status as work is completed.

Step 7: Generate Reports and Insights

One of the significant advantages of using DoorLoop is its robust reporting capabilities. The software allows you to generate various reports, providing insights into your property’s performance, financials, and occupancy rates.

To generate reports:

  • Navigate to the “Reports” section.
  • Choose the type of report you want to generate (e.g., financial, occupancy, maintenance).
  • Customize the report parameters and generate a detailed report for analysis.

Tips for Maximizing DoorLoop’s Potential

While getting started with DoorLoop is straightforward, here are a few tips to help you maximize the software’s potential.

Take Advantage of Training Resources

DoorLoop offers a range of training resources, including webinars, tutorials, and a comprehensive knowledge base. Make use of these resources to familiarize yourself with the platform.

Automate Where Possible

Leverage DoorLoop’s automation features to reduce manual work. Set up automatic rent reminders, lease renewals, and maintenance follow-ups to save time.

Regularly Update Information

Keep your property and tenant information up-to-date. Regularly update lease terms, rent amounts, and tenant contact details to ensure accuracy.

Use the Mobile App

How to Use DoorLoop Effectively in Kenya

DoorLoop offers a mobile app that allows you to manage your properties on the go. Use the app to stay connected and respond to tenant requests promptly.

Engage with Customer Support

If you encounter any issues or have questions, don’t hesitate to reach out to DoorLoop’s customer support. They are there to help you make the most of the software.


DoorLoop is a powerful property management software that can transform the way you manage your properties. By streamlining tasks, automating processes, and providing valuable insights, DoorLoop enables you to focus on what matters most – providing excellent service to your tenants and growing your property management business.

Getting started with DoorLoop is easy, and with the tips and steps outlined in this blog, you’ll be well on your way to optimizing your property management operations. Embrace the digital transformation and take your property management to the next level with DoorLoop.

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