The web hosting landscape in Kenya has been growing and competitive in recent days with many hosting companies trying their best to woe potential clients. Nowadays clients can opt from one hosting company to the next freely based on how they are treated.
We have also experienced the emergence of new players in this space promising netizens with a world-class experience. With so many options at hand, clients are having difficulty deciding correctly.

In this article, we have highlighted some of the top web hosting companies in Kenya not in any order for anyone looking to venture into the web development space.

Truehost Kenya

Known for their 24/7/365 days customer support, Truehost Kenya is definitely one of the best web hosting firms you can root for this year.

Services Offered: Domain registrations, Web hosting, Email Hosting, SSL Certificates, Bulk SMS, Reseller API, Cpanel Licenses, Online shop, Website builder, Virtual Private Servers, and Dedicated Servers

Customer Support Channels: Support Tickets, Online Chat, Direct Calls, Whatsapp

Website Builder: OLITT

Free Features: Free Trial Hosting, Free Lets Encrypt SSL

Payment Methods: Mpesa, Bank Transfer, Flutterwave, Cards, Ipay Payment Gateway, STripe

Reason for Choosing: 24/7 customer support, Fairly affordable prices

Reason for not choosing: Online chatbot, too many emails

Contact: Visit Truehost Kenya, Email: [email protected]

Sasahost™ Limited

Sasahost™ Limited has been in the web hosting space for more than a decade. If there is one reason why you should choose them, then probably it is because of long-term experience with web hosting.

Services Offered: Domain registrations, Web hosting, Outsourced support services, e-commerce solutions, Backup as a service (BaaS), Server virtualization, SSL Certificates, Virtual Private Servers, and Dedicated Servers

Customer Support Channels: Calls, Support Tickets, Emails

Website Builder: NO

Free Features: Free inbuilt-WordPress templates

Payment Methods: Mpesa, Bank transfer

Reason for Choosing: Solid Reputation

Reason for not choosing: Limited services, No online chat, Taxes

Contact: Visit: Sasahost™Limited, Email: [email protected], [email protected]

Hostpinnacle Kenya

Hostpinnacle is a great place to start especially for bloggers looking to start their websites. Their packages are tailor-made to fit the different needs of the clients.

Services Offered: Domain registrations, Web hosting, SSL Certificates, Web design, Bulk SMS, Bulk SMS API, Mpesa Integration, Virtual Private Servers, and Dedicated Servers

Customer Support Channels: Calls, Support Tickets, Emails

Website Builder: NO

Free Features: Free inbuilt-WordPress templates

Payment Methods: Mpesa, Bank transfer

Reason for Choosing: Solid Reputation

Reason for not choosing: Limited services, No online chat, Taxes

Contact: Visit: Hostpinnacle Email: [email protected]

Kenya Web Experts

They are by far one of the largest web hosting companies in Kenya with branches in other regions such as South Africa, Rwanda, and Kenya. Their most unique feature is the integration with Google Workspace.

Services Offered: Domain registrations, Web hosting, SSL Certificates, Google Workspace, Virtual Private Servers, and Dedicated Servers

Customer Support Channels: Calls, Support Tickets, Emails

Website Builder: NO

Free Features: Free inbuilt-WordPress templates

Payment Methods: Mpesa, Bank transfer

Reason for Choosing: Solid Reputation, Integration with Google workspace.

Reason for not choosing: Limited services, No online chat, Taxes

Contact: Visit: Hostpinnacle Email: [email protected]

Safaricom Limited

Safaricom is a giant telco company in Kenya with branches in Tanzania, Ethiopia, DRC, Egypt, Ghana, Lesotho, and many more. They are best known for their Mpesa product and as an ISP provider. With all their skilled manpower and infrastructural advantage, Safaricom seamlessly included Cloud services as one of their products.

Services Offered: Domain registrations, Web hosting, Cyber Security Training, AWS Cloud and SSL Certificates,

Customer Support Channels: The website’s contact form, Twitter, Emails, Facebook page

Website Builder: NO

Free Features: Free inbuilt-WordPress templates

Payment Methods: Mpesa, Bank transfer

Reason for Choosing: Solid Reputation, good infrastructure

Reason for not choosing: Taking long to respond

Contact: Visit: Safaricom Email: [email protected], Twitter: @Safaricom_Care , @SafaricomPLC Facebook: @SafaricomPLC

Deep Africa

If you would love to host an application alongside a website then Deep Africa should be your next destination. With headquarters in Thika, this tech company is ready for net orders.

Services Offered: Domain registrations, Web hosting, WordPress hosting, Web design, Application hosting, SSL Certificates, Virtual Private Servers, and Dedicated Servers

Customer Support Channels: Calls, Support Tickets, Emails

Website Builder: NO

Free Features: Free inbuilt-WordPress templates

Payment Methods: Mpesa, Bank transfer

Reason for Choosing: Solid Reputation

Reason for not choosing: Limited services, No online chat, Taxes

Contact: Visit: Deep Africa Email: [email protected]

Webhost Kenya Ltd

Web Host Kenya is one of the reputable platforms to host your website in 2023 this is because their services and product just stand out and their packages are fairly priced.

Services Offered: Domain registrations, Web hosting, Web design, Logo design, E-commerce websites, Web security, Virtual Private Servers, and Dedicated Servers

Customer Support Channels: Calls, Whatsapp, support ticket

Website Builder: YES

Free Features: Free site builder that comes with the package

Payment Methods: Lipa Na Mpesa, Paypal, and Cards

Reason for Choosing: Solid Reputation, Free site builder

Reason for not choosing: Customer Support

Contact: Visit: Webhost Kenya Call: +254 700337799

EAC Directory

In addition to web hosting, EAC has Zoho mail and Google workspace integration among their packages which makes it easier for clients who need the services.

Services Offered: Domain registrations, Web hosting, Web security, ZOHO mail, Online Shop, Google workspace, Virtual Private Servers, and Dedicated Servers

Customer Support Channels: Calls, Support Tickets, Emails

Website Builder: NO

Free Features: Website backup, Sample shop

Payment Methods: Lipa Na Mpesa, Bank transfer, Cheque Deposit, Cash, Card

Reason for Choosing: Zoho mail integration, G-suite integration

Reason for not choosing: No whatsapp chat

Contact: Visit: EACdirectory Email: [email protected]

Webscreationdesign Group

One feature that stands out for Webscreationdesign is web design and Asset tagging services which they offer in addition to web hosting services which they do provide.

Services Offered: Domain registrations, Web hosting, Web design, Asset tagging, G-suite, SSL Certificates, Virtual Private Servers, and Dedicated Servers

Customer Support Channels: Calls, Support Tickets, Contact Form,

Website Builder: Yes

Free Features: Free domain in some packages

Payment Methods: Lipa Na Mpesa, Paypal, Stripe, Bank transfer

Reason for Choosing: 24/7 support, server status button

Reason for not choosing: Complicated checkout process

Contact: Visit: Webscreationdesign Group Email: [email protected]

Hostnali

Hostnali has earned its reputation in the market for providing high-speed tech solutions and hosting packages are affordable.They are one of the top web hosting companies to watch this year.

Services Offered: Domain registrations, Web hosting, Web design & Development, Domain Reseller, Online courses, Professional Emails, SSL Certificates, Bulk SMS, Virtual Private Servers, and Dedicated Servers

Customer Support Channels: Calls, Support Tickets, contact form

Website Builder: NO

Free Features: Free domains in the standard package and above

Payment Methods: Lipa Na Mpesa, Airtel money, Paypal, Vodacom, Cards, etc

Reason for Choosing: Students portal, courses

Reason for not choosing: No website builder

Contact: Visit: Hostnali Email: [email protected]

Conclusion

There is no perfect web hosting company, the needs of customers keep on changing every day and the best web hosting companies use design thinking to predict some of these changes way before they happen and adapt favorably to keep on meeting the needs of their customers consistently. Kenya provides a good ecosystem for tech growth and has been hailed many times as a tech hub of the East African community, this offers tremendous opportunity for those looking to become technopreneurs.